Installing Service Manager 2012 R2

 step by step installing System Center 2012 R2 Service Manager

Lab is always the first place for people to trying out the new technologies, same as mine. So what I want to achieve in my local lab is to build a whole system center 2012 R2 private cloud products line so I can play with. Most of the System Center product in my lab is using a dedicate server for management server and a shared SQL server with dedicated instance and static default port 1433 for the database

This time it’s time to build my System Center 2012 R2 Service Manager environment.

You can always find out step by step guide for other System Center products as below:

step by step installing System Center 2012 R2 Virtual Machine Manager

step by step installing System Center 2012 R2 Configuration Manager

step by step installing System Center 2012 R2 Operation Manager

step by step installing System Center 2012 R2 Orchestrator

step by step installing System Center 2012 R2 App Controller

step by step installing System Center 2012 R2 Data Protection Manager

Let get started

So basically, we need 2 VMs to install SCSM like below

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Prerequisites:

SQL Server

Database Engine Serivces

Full-Text search

Analysis Services

Reporting Services

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SSL for the reporting service

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Service Manager Management Server

Microsoft SQL Server 2012 SP1 Feature Pack

Microsoft SQL Server 2012 SP1 Analysis Management Objects

ENUx64SQL_AS_AMO.msi

Microsoft SQL Server 2012 SP1 Native Client

ENUx64sqlncli.msi

Microsoft Report Viewer Redistributable: include in the installation media

Service Manager Data Warehouse Management Server

Microsoft SQL Server 2012 SP1 Feature Pack

Microsoft SQL Server 2012 SP1 Analysis Management Objects

ENUx64SQL_AS_AMO.msi

Microsoft SQL Server 2012 SP1 Native Client

ENUx64sqlncli.msi

Microsoft Report Viewer Redistributable: include in the installation media

 

Installing Service Manager Management Server

 

 

 

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Once we passed all of the prerequisites, we need to configure the SQL database, you will get a warning if you are using the default SQL collation, just ignore it if you plan only use English

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Create a management group and the management group administrators group

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Service manager services account and the service manager workflow account

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Once the installation is done, we can backup the encryption key to a secure place

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Installing Service Manager Data Warehouse Management Server

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Configure the database settings

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Create a management group

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Configure the reporting service

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Configure the service manager services account and the reporting account

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Configure the analysis services and the analysis services account

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Complete the installation and backup the encryption key

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Verifying the System Center Service Manager Installation

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Register with Service Manager Data Warehouse

Now the final step here is to connect the service manager to the service manager data warehouse to keep the historical data

Run the “Register with Service Manager Data Warehouse” wizard

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Connect to the Service Manager Data Warehouse Management server

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