Windows 10 Servicing Plans

As you deploy Windows 10 CB, you can create one or more servicing plans to define the deployment rings that you want in your environment, and then monitor them in the Windows 10 servicing dashboard inside SCCM.

Servicing plans use only the Upgrades software updates classification, not cumulative updates for Windows 10. For those updates, you will still need to deploy by using the software updates workflow. The end-user experience with a servicing plan is the same as it is with software updates, including the settings that you configure in the servicing plan.

The following is an example of how servicing rings can be implemented into the environment:

Windows 10 Servicing Rings

Each ring is broken up into three groups. These groups are as follows:

  1. Pilot: The purpose of “Pilot” ring is for IT Staff, Developers and test machines to use this ring. These are IT savvy people who can identify issues and assist in their remediation. This could be considered a closed pilot group. This group will run for approximately 90 days in this ring.
  2. Semi Annual Channel Targeted (SAC Targeted): The purpose of “SAC Targeted” ring is for early adopters, volunteers, users who aren’t afraid of change and want new technology and a wider spread of users across the business. This can be considered open pilot. This group will run for approximately 90 days in this ring.
  3. Semi Annual Channel (SAC): The purpose of “SAC” ring is for the general population. This is a full deployment and involves the entire business. By this stage there has been 180 days of testing by SAC Targeted and SAC users. Most if not all issues have been resolved by this stage. This group will run for approximately 180 days. By the time this ring starts, Pilot users have moved onto the next build of Windows 10.

You can create a basic servicing plan from the Windows 10 servicing dashboard in SCCM. After you specify the name, collection (only displays the top ten collections by size, smallest first), deployment package (only displays the top ten packages by most recently modified), and readiness state, SCCM creates the servicing plan with default values for the other settings. You can also start the Create Servicing Plan wizard to configure all of the settings.